As part of our business, we have adopted the following values and principles that we follow unswervingly. In particular, we believe that the client should:
- be able to have an appointment with the lawyer ASAP. The client's problem can’t wait.
- be regularly informed of the progress of his case and whenever he so wishes. We inform our clients via email in any stage of their case.
- be informed about his case in plain and intelligible language.
- have the respect and full attention of the lawyer, irrespective of the importance of his case. All our clients' affairs are important to us.
- know the absolute truth about his case, even if it’s not pleasing.
- make decisions on his case, taking into consideration all relevant factors and available options given by his lawyer.
- enjoy the right of professional secrecy. Our office will never share the details of your case with a third party or be disloyal towards you.
- express his complaints so we can improve our services.
- be provided with quality services at fair prices.
- has his case handled immediately. The client’s papers can’t be left unstudied on the edge of the office desk for weeks or months.